All our staff undertake detailed compliance checks to ensure we only supply care workers who are compliant with the Care Quality Commission (CQC). We are also careful to ensure that our agency workers are compliant with any of our client contractual obligations.

We undertake rigorous compliance procedures including:
Checks

Annual checks with relevant registration bodies to ensure fitness to practice.

Enhanced Disclosure

Enhanced Disclosure and Barring Service (DBS) formerly known as a CRB check

History

Full working history

Immunisation

Submission of complete immunisation records

References

Two appropriate references, one of which must be the last or current employer.

Vulnerable Adults

Checks against the Protection of Vulnerable Adults (POVA) AND Protection of Vulnerable Children (POCA) registers.

 

We fully comply with the Care Quality Commission rules and recommendation. CQC is the official UK regulatory body for care. We also subscribe to a professional liability insurance up to £10,000,000 cover.

Most of our care workers are either qualified or working towards the QCF Level 2 qualification in Health and Social Care and work under the supervision of the Registered Manager. To ensure the standard of our workers remain consistently high, we require all workers to undertake supervision and appraisals at regular intervals and, in addition, our clients to provide regular performance reviews for staff who work with them. Each worker has an individual, annual training plan and undertake health screening checks to ensure they are physically fit to work.